I bring years of hands-on customer service experience, combined with deep expertise in

CRM systems like HubSpot, more than 10 certificates, and Salesforce—where I'm a certified

Admin. Over the years, I’ve earned multiple certifications while developing CRM-focused

web solutions and driving growth strategies. My background blends tech skills with a strong

customer-centric mindset, making me a powerful asset for any team / client looking to

optimize their customer experience and operations.

I use HubSpot on a daily basis to create online presence for various customers using Hubspot COS - HubSpot's combination of CRM and CMS, to make sure that clients' can track, make sense of, and take action on the traffic and data that comes through their websites, integrations, campaigns, sales.

Technologies I use:

NodeJS

Python

Meteor

Integrations, APIs, custom code workflows and serverless functions 

Website Traffic Analysis 

SEO Tools

Live Chat and Chat Bots 

Forms and CTA Modules

Personalized User-Specific Content

Workflows and custom build applications ( Meteor + MongoDB + HubSpot APIs )

Develop and implement clean and semantic front-end code 

Develop new website pages for clients

Maintain and improve existing websites

Develop landing pages, emails, and other reusable templates

Work with designers to review and ensure the feasibility of website designs

Contribute to the creation of internal libraries, reusable resources, and processes

Proactively identify opportunities to improve the performance of client websites

Developing Custom Workflow Actions - HubSpot Automation API

Developing HubSpot functions

Create integrations between HubSpot and third-party systems using serverless solutions

Help manage custom sales fields and properties

I am also responsible creating and maintaining various HubSpot integration projects,

maintaining SQL and NOSQL databases. 

Developing Dynamics based Microsoft Graph integrations with Graph API to third party applications

Maintaining Dynamics Logic Apps